Paul Dinh
Interior Design Consultant
My wife has been buying from Dianna, store consultant, at the Ethan Allen, Pasadena store for over 20 years. She has spent thousands of dollars at this store. In addition to all the furniture, we had custom curtains and window coverings installed. About three weeks ago, my wife called Dianna to ask for the stores assistance on removing one of the window shades, since we would be remodeling our bathroom. I usually can take shade down but these, I couldn't figure out and they were expensive. Dianna told my wife she would take care of it. It is now three weeks later and our demo crew has to cover them because , Dianna and her overpriced store, never came over to take our window coverings down. As usual, they are helpful when you want to buy, after that, forget it. Terrible customer service, after the fact. P.S. The last overpriced magazine rack that we purchased came in a box, " Made in China". The Ethan Allen of old is gone, meet the new face.
Ethan Allen is a good man and runs a great business. He will work with you on anything including returns. He stands by what he sells and is a one place shop for all your furniture needs. I come all the way from Suffolk county Long Island to do business with him because he is worth doing business with.
Ethan Allen has a very large selection of furniture and accent pieces for your home. With their exceptional quality and standard you can rely on Ethan Allen to produce and expedite a great product. As a Designer here at Ethan Allen I can assure you that I can walk you through the design process in creating your dream home/project. We can customize almost anything from draperies, bedding, upholstery, wood goods, accents, rugs, carpets, etc. I believe it is important to make your transition a smooth one. With a huge selection there is always something you can find to fit your style. I would like to welcome you into the design center to meet with me so we can go along the process together. I look forward to meeting with you.
Good quality products
Ethan Allen is a US Furniture Store based in Pasadena, California. Ethan Allen is located at 445 N Rosemead Blvd, Pasadena, CA 91107, USA.
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