Jimmy and Joe drove the car out to me in Chino the next day to make sure I had it and could get home after work. I signed all the paperwork there and they handled everything, including helping me find affordable insurance.
Lovin' the shop truck. Thanks Joe for making this a pleasure. We will do business again.
I was a first time buyer, age 23, and doing the process all by myself. They educated me and made sure I understood every step of the process. I walked away with an awesome deal. They were even proud of me for the deal that I got for an awesome first car. They have a lot of high end clients and I understand why. The personable customer service was superb. Don't go anywhere else but here.
I can't recommend PAG more. Jimmy and Joe are just good people. My credit isn't that great (no history shown), so Jimmy actually sat down with me and tried to talk me out of buying a car with them if I didn't need to - we talked for almost an hour and a half where he and Joe walked me through every step I should take to raise my credit score before coming back to them for a car.
I ended up telling them that I had to have a car ASAP due to car trouble I was having. When they heard that, Jimmy explained that they wouldn't be able to get me the best rate, probably around 8%, but I had come in expecting to get at best 12% because of my 0 credit history. I came in after I got off work, so they weren't able to get the paperwork put in that night, but told me they would get it done the next morning and call me when it was done. Because I was having car issues and would have to take an Uber home, Joe offered to drive me back home, from their lot in Pasadena to San Bernardino. In the rain. at 10:30PM. I can't think of many friends that would be willing to do that, let alone a sales person I'd just met a few hours beforehand.
If you need a new or used car, they handle them both, and they will look out for you.
We bought a car here. The stuff is amazing, the cars are in a great condition.
Personalized Auto Group is a US Car Dealer based in Pasadena, California. Personalized Auto Group is located at 2880 E Colorado Blvd, Pasadena, CA 91107, USA.
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