Cheyenne and the smartphone crew are actually very knowledgeable, helpful, and funny. She'll make a great manager or beyond one day.
I've been here many times and while most of the people on the floor are nice enough for me to strike up conversations with after my inquiries Geek Squad personnel need a lot of work. I stood in line for a simple yes or no question without being acknowledged, despite making eye contact with what seemed to be a lone member, for 20 minutes. I felt pretty annoyed that I was blatantly being ignored so I left to wait in the costumer service line. I didn't even have to wait and the guy answered my questions in full detail with just a couple minutes. I was definitely frustrated at this point and it was visible on my face and in my voice but the guy was polite the entire time. I wasn't the only costumer upset with Geek Squad during my visit as there were other people who also suffered from the same treatment.
They are very helpful at this location, even though I did feel they were upselling me on something. But what surprised me is the price comparison to Amazon. I assumed Amazon wood be credit for the two items I was looking, but nope. Best but due have the.... better buy. The selection is more diverse than my local best buy. Overall, if you're going to a chain brick and mortar store this is a good choice.
People are great. Store is clean and nice... but it's just a much higher price and limited selection compared to online shopping. I think the days of brick and mortar electronics stores are over. Sorry
This is my favorite Best Buy and I’ve recently learned it is one of their Flagship stores. I usually find the people in the mobile phone Dept to be extremely helpful, patient, and knowledgeable. Thank you Best Buy Mobile Phones!
Best Buy is a US Electronics Store based in Pasadena, California. Best Buy is located at 3415 E Foothill Blvd, Pasadena, CA 91107, USA.
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