Horrible. They damaged my console with chemicals or excessive something and got grease all over my white leather and soaking it with windex to remove. My seat is still stained and my console needs to be replaced. Great detail package I paid $120 for.
Bad wash. Was some tree sap on the hood, said it was clad wax. I said I parked under a tree and it was sap. The attendant said talk to the manager. How rude.. Didn't even wipe the dust of the door panels. Won't be spending any more of my hard earned money here.
Only giving this place a one star so I can actually leave the review. This is one of the worst places to take your car to get washed. My boyfriend and I brought his car here to get washed for their early bird special. Once the car was returned to us, the passenger seat had water on the seat, the passenger side had tons of scratches on both doors, there is a dent in the car near the front right tire and the car isn't even clean. There is tree sap and dirt on car still. When we talked to what seemed to be the manager about it, his response was "we don't have anything that would scratch the car and this dent is because of the rollers. I even have that dent in my car" and rudely walked away. Offered no apology or solution to the problems cause by HIS car wash. Do not waste your time or money at this raggedy establishment.
Great attitude and customer service. And a good wash too...
I used to come here to get my 3 cars washed. Today the guy decided to spend 10 minutes chatting with a guy on a motorcycle. Meanwhile, cars are backing up like crazy. Then he get on his cellphone. When he finally gets around to me, I called him on it. He fired back with excuses. I told him I would never be back here again and he said "yes you will. Everybody says that but they always come back". Well, I won't. Terrible service.
Walnut Hill Hand Car Wash is a US Car Wash based in Pasadena, California. Walnut Hill Hand Car Wash is located at 1465 E Walnut St, Pasadena, CA 91106, USA.
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